CASEBOUND 360

Intake Command Center

Live intake activity, assignments, callbacks, and follow-ups.

Illustrative demo data • No live integrations
Active Intakes
12
12.8%vs. previous period

Illustrative demo metrics

Pending Callbacks
27
12.8%vs. previous period

Illustrative demo metrics

Overdue Follow-ups
9
12.8%vs. previous period

Illustrative demo metrics

Avg. Response Time
2m 18s
12.8%vs. previous period

Illustrative demo metrics

Unassigned Leads
35
12.8%vs. previous period

Illustrative demo metrics

Demo activity running4 specialists availableAI & human intake routingLast simulated update: just now
Actions
Oct 14, 11:07 AM
Incoming Phone Call
Carlsbad Family LawJamie LewisChatMichael ReedIn ProgressComplete qualification
Oct 14, 12:14 PM
Active Website Chat
Simple DivorceTaylor StoneFormEmily DavisNewCapture contact details
Oct 14, 3:35 PM
New Form Submission
RCM AdvisorySam GoodmanFormSarah KimIn ProgressReview submission
Oct 14, 4:42 PM
AI Intake in Progress
Silver Lining EstatesLauren TurnerCallMichael ReedNewConfirm service fit
Oct 13, 11:03 AM
Human Intake in Progress
Landlord RightsBrian ScottCallMaria SantosIn ProgressComplete qualification
Oct 13, 12:10 PM
Transfer to Specialist
Consumer RightsDaniel ParkerChatSarah KimNewCapture contact details
Oct 13, 2:24 PM
Callback in Progress
Title IX DefenseKevin BrooksChatEmily DavisIn ProgressReview submission
Oct 13, 3:31 PM
Completed Intake
Carlsbad Family LawRachel MitchellFormJames TaylorNewConfirm service fit
Showing 1–8 of 12 records